GraffitiApp™ is FleetMind’s application for dispatching graffiti removal tasks, recording graffiti details such as tags, and taking photographic “before and after” evidence. When used in conjunction with the FleetLink Mobile Lite ruggedized tablet that features a built-in camera, GraffitiApp provides a complete solution for documenting service provision, while providing the inputs necessary for billing as well as legal proceedings against graffiti artists.
GraffitiApp receives routes dispatched from FleetLink Route System™’s automated routing engine, then presents them for completion based on either route sequence or proximity to addresses based on GPS-based geolocation.
At each stop, the cleaning technician takes the FleetLink Mobile Lite tablet computer to the graffiti site. GraffitiApp is then used to capture details on the surface area, structure type, surface material, time required to clean the graffiti, and the consumables used. Using FleetLink Mobile Lite’s built-in camera, GraffitiApp takes pictures of the site before and after cleaning. Cleaning stop records are further enhanced with timestamps, geo-location stamps (lat/long coordinates), and customers’ electronic signatures.
As cleaning stops are confirmed as complete by GraffitiApp, their status is updated online in real-time and viewable from either FleetLink Map™, another web-based application, or FleetLink Reports™. Dispatchers have immediate access to the information required to manage customer expectations about graffiti removal, whether it’s a new high priority, on-demand stop or a complaint about missed service.
GraffitiApp helps to build a database of known graffiti artists, their tags, and the murals that they paint, which is particularly useful when pursuing legal action. As new graffiti artists are discovered, they can be added to GraffitiApp by graffiti removal personnel in the field. These records can be reviewed from within FleetLink Reports.
With support for pre-defined driver activities such as break, meal, refuelling, etc., GraffitiApp enables managers to precisely account for working hours of their graffiti removal teams and drive productivity improvements.