FleetLink Web Services

FleetLink Web Services provide access to vehicle and confirmation information outside of the standard FleetMind web-based applications. As a municipality or a private hauler, you benefit from accurate insight to real-time and historical operations data. These services are accessible using application programming interfaces (APIs).

With FleetLink Web Services, you can track:

• Vehicle routes
• Route dates
• Vehicle breadcrumbs
• Vehicle speed
• Vehicle direction
• Vehicle confirmations
• Confirmation completion status
• Activity codes
• Number of lifts
• Lift type
• Weight
• Weight unit
• RFID tags
• Pictures

Benefits:

• Understand how service is being delivered
• Spot unsafe driver maneuvers
• Spot service anomalies over time
• Process information with your own customized reports
• Identify and solve problems faster
• Respond quickly to any customer service issues

Third-party integration

With FleetLink Web Services, you can integrate 3rd party software such as enterprise resource planning (ERP), billing, and customer relationship management (CRM) with your FleetLink Back-Office solutions. We currently support a broad range of 3rd party software and can develop other connectors on demand.

Examples of supported solutions:

ERP:

• Soft-Pak
• Trux
• AMCS (Pc Tower)
• Info Pro

BILLING:

• Eden
• Hansen (Ventyx)
• Microsoft Dynamics / ITA Dynamics
• Oracle Customer Care & Billing

GIS:

• Esri ArcGIS
• CityWorks

ROUTE OPTIMIZATION:

• RouteSmart
• C2Logix

More Information