Training Services

We understand that that technology aptitudes may vary, and therefore tailor our training to individuals’ needs and competencies. FleetMind training services also include coaching by the trainer while on site and continues remotely as long as our customers need it.

Training modules include:

1. FleetLink Mobile Driver Training

This program is targeted at Drivers, Supervisors and Dispatch staff (if required). It covers all elements of FleetLink Mobile software applications and how to use them for maximum benefit. Courses reflect the line of business for each Driver so that they learn only the elements that are particular to their needs. Detailed course documentation and Quick Reference Cards are provided for ongoing reference.

Training includes a simulated environment to allow for the dynamic demonstration of the different interactions Drivers should expect with their new onboard equipment. Detailed course documentation and Quick Reference Cards are provided for ongoing reference.


2. FleetLink Route Manager System & Reporting Training

This course is designed to teach Route Administrators and Dispatchers how to use the FleetLink Route Manager System (RMS) to improve daily dispatch operations and covers the following:

  • Overview of the FleetLink RMS
  • Review of the route reference data
  • Creating & assigning routes to trucks
  • Creating temporary routes to handle statutory holidays, route transfers between trucks, etc.
  • Closing routes at the end of day
  • Dispatching residential, commercial and roll off assignments
  • Creating on demand assignments for residential, commercial and roll off
  • Using the statuses provided by the RMS
  • Creating and managing geozones
  • Using the export/import function

The FRM Reports and FleetWeb Reports will also be presented to the Dispatchers with emphasis on the report panels they would need to use for daily monitoring and real time truck positioning purposes.

3. FleetMind System Overview and Reporting Features Training

This courses teaches participants how to use the FleetLink FRM Reports for historical reports as well as the FleetWeb real-time, map-based reporting tool. This course targets all customer-centric staff who monitor daily fleet operations and medium/long-term fleet performance KPIs.

The use of actual fleet data and its live interpretation by the class participants is a powerful learning enabler. The participants will quickly understand how the tools being presented can be used as part of their daily tasks. The format of the course is demonstrative and User Guides are provided as part of the Deployment Project for easy reference.

4. Installation & Troubleshooting Training

The objective of this training is to enable fleet maintenance professionals to understand what each hardware component of the FleetLink Mobile system is used for and how to install it. Participants will have to do at least one full installation of a FleetLink Mobile system under the supervision of the FleetMind Trainer at their on-site maintenance facilities.