Customer Support

FleetMind Support

Safe Fleet is regularly monitoring and assessing local, state, and federal announcements, directives and guidelines. Although these recommendations and requirements are frequently changing and, at times, contradictory, we are committed to taking every reasonable measure to ensure that we are operating in accordance with the then-prevailing legal and regulatory requirements and best practices in our industry. As this landscape continues to shift, and we have properly completed our assessment of any necessary adjustments to Safe Fleet work schedules or practices, and the potential impact on fulfilling any customer requirements, we will communicate them to our customer and supplier partners.

Current recommendations require our FleetMind support teams to work from their home office environments. We remain committed to supporting our customers and protecting the health and safety of our employees and their families. With this in mind, we will strive to provide you with the highest level of service possible during this very difficult time.

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This pivot requires a change in how you contact support:

All support-related inquiries should be submitted via email to FMsupport@safefleet.net

We will endeavor to respond to your service request in a timely manner and apologize for any inconvenience this change causes.

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Please continue to monitor our website for updates.

Thank you for your continued support during these unprecedented times.

The COVID-19 pandemic is a force majeure event whose societal and business impacts are rapidly evolving, fluid and difficult to evaluate or forecast. Accordingly, the statements above (with respect to which Safe Fleet makes no representation or warranty of any kind) reflect Safe Fleet’s current, good-faith assessments, based on reasonable interpretations of information currently available to it, and are subject to change